Privacy Policy
Last updated: September 23, 2025
1. Information We Collect
We are committed to protecting your privacy. HumanReplies collects minimal information necessary to provide and improve our service:
Account Information
- Email address (for account creation and communication)
- Account creation date
Usage Statistics
- Number of replies generated per day
- Social media platforms used (X, LinkedIn, Facebook)
- General usage patterns (anonymized)
2. Information We Do NOT Collect
Your privacy is paramount. We explicitly do NOT collect:
- Content of your social media posts or conversations
- Personal messages or private communications
- Social media passwords or authentication tokens
- Browsing history outside of supported social media platforms
- Personal information from your social media profiles
3. How We Use Your Information
We use collected information to:
- Provide and maintain the HumanReplies service
- Display usage statistics in your personal dashboard
- Improve the quality and accuracy of generated replies
- Send important service updates and notifications
- Analyze usage patterns to enhance user experience (anonymized data only)
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- Access to user data is strictly limited to essential personnel
- Regular security audits and updates
- Data is stored on secure, compliant cloud infrastructure
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer (with user notification)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your usage statistics
- Opt out of non-essential communications
7. Cookies and Tracking
Our website uses essential cookies for authentication and user experience. We do not use tracking cookies or third-party analytics that compromise your privacy. The browser extension operates locally and does not track your browsing behavior.
8. Children's Privacy
HumanReplies is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, through the extension or email notification.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website support channels. We're committed to addressing your privacy concerns promptly and transparently.